Introduction
Updating your payment method is a straightforward process that ensures your subscriptions and services continue without interruption. Whether your old card is expiring or you prefer to switch to a different payment option, follow these simple steps to update your information securely.
Step-by-Step Guide
1. Log In to Your Account
Visit our billing website at https://subscribe.soundee.com and log into your account.
2. Navigate to My Plan & Usage
Click the 'Manage Subscription' button, and a dropdown list will appear. Select 'Update Payment Details'.
3. Access the Billing Portal
This action will open your Billing Portal, where you can add a new card or payment method.
4. Edit Payment Method
Click 'Edit Payment Method'. You will have the option to enter your new card information or connect with PayPal. If available, you can also use Google Pay or Apple Pay.
5. Verify and Confirm
After entering and verifying your new payment details, confirm the changes and save them. You should receive a confirmation message or email indicating that your payment method has been updated successfully.
⚠️ Important Note
If you do not see the dropdown menu under 'Manage Subscription', it means you are on our old billing system. To ensure a smooth transition, please re-subscribe by choosing a plan. This will not only update you to our current billing system but also allow you to add a new payment method if necessary. Any unused time from your previous subscription will be credited towards your new subscription.
Conclusion
Updating your payment method is an essential task to ensure that your transactions are processed without any issues and your access to services remains uninterrupted. By following these simple steps, you can manage your payment options easily and securely.
FAQs
What payment methods are accepted?
We accept major credit cards, debit cards, PayPal, Apple Pay, and Google Pay.
Is it safe to update my payment method online?
Yes, our platform uses encryption to protect your personal information, making it safe to update your payment method online.
How often should I update my payment method?
Update your payment method anytime your details change, such as when you get a new card or if your current card is about to expire.